Have sections for Referrals, Looking for employment and other major categories.

1. What is the process prior to receiving service?

a. Best Care must first obtain physicians orders and prior authorization from health plans;
b. RN does an initial assessment and determines the client’s care plan
c. Best Care Home Health schedules staff to implement the care plan
d. Client will receive service within 48 hours from the time of referral

2. Who is responsible to submit the insurance claims?

Best Care Home Health submits all the claims to the appropriate health plans for reimbursement

3. How often are the employees paid?

Best Care Home Health is on weekly a payroll schedule. The pay week runs from Saturday – Friday. Timesheets are due on Mondays. Payroll checks are ready on Friday.

4. How do you screen your employees?

Best Care Home Health conducts criminal background checks on all employees. All employees are also checked to assure that they are not excluded, debarred, suspended or ineligible to participate in the Federal health care programs.
Best Care Home Health is Insured and Bonded.

5. Who can refer clients?

Referrals can be called in by clients, social workers, hospitals, clinics, and health plans etc. However, Best Care Home Health can only provide service when the physician orders the service.